tt11 — Answers to All Your Questions

At tt11 you can deposit using five methods: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank are supported. All methods are secure and process quickly.

After logging in, go to the deposit option and select Nagad. Send the amount to the designated number and submit the transaction ID. Your account balance will be updated within a few minutes. Use the Nagad Send Money option — you will receive a notification once the payment is confirmed.

tt11 does not charge any fee of its own on deposits. However, your mobile banking or bank service provider may deduct a small service charge according to their own policies — contact the relevant payment provider for details. There are no hidden charges from tt11.

The minimum deposit at tt11 is ৳200, and this applies equally to all payment methods — whether you use bKash, Nagad, Rocket, Upay, or bank transfer. So you can get started with a small amount, and your very first deposit qualifies for the welcome bonus.

When you deposit with bKash, your tt11 account balance is usually updated within a few minutes. After completing the payment, make sure to submit the transaction ID correctly. If there is any delay, let us know via live chat and it will be resolved quickly.

Yes, completely safe. tt11 uses SSL encryption, so all documents you submit are stored on encrypted servers. This information is not shared with any third party. Keeping your personal data protected is our first responsibility under our privacy policy.

tt11 may request verification before a significant withdrawal for the first time, or for security purposes if any unusual activity is detected. This is done to keep your account secure.

A clear photo of your National ID (NID) or passport is generally sufficient. A driving licence is also accepted. You may need to send photos of both the front and back of the document. A utility bill or bank statement may also be requested for address verification.

Identity verification is primarily for your own protection. It confirms that the account is being operated by its rightful owner, prevents unauthorised access and fraud, and ensures safe transactions. tt11 aims to maintain a trustworthy environment for all players.

tt11 is for individuals aged 21 and above only. Age is confirmed during registration and verification. Any account found to belong to a minor will be permanently closed. Our commitment to responsible gaming is firm.

If you feel that gambling is getting out of your control, visit tt11's responsible gaming page — it has self-help resources and guidance. Our 24/7 support team can also assist you with self-exclusion or setting limits.

Cooling-off means taking a break for a set number of days, while self-exclusion means keeping your account temporarily closed for an extended period. To activate either of these, contact our support team via live chat or email. Your request will be acted on promptly.

Yes, tt11 gives players the ability to set their own deposit limits. This is an important part of responsible gaming. Contact the support team to set a daily, weekly, or monthly limit of your choice — they assist in both Bengali and English.

Some common signs are: placing repeated bets to recover lost money, being unable to cover expenses, being unable to stop playing, or hiding gambling activity from family. If you experience any of these, take a break immediately and visit tt11's responsible gaming page.

No, under tt11's rules withdrawals can only be made to a payment account registered in your own name. Sending money to someone else's bKash, Nagad, or bank account is not allowed. This is done to prevent fraud and money laundering, and is also important for your own protection.

At tt11, withdrawals are generally completed within 10 to 45 minutes. In most cases, the money reaches your mobile banking or bank account shortly after the request is made. The minimum withdrawal amount is ৳1,000.

Yes, tt11's payment system is active seven days a week, 24 hours a day. Whether it is night-time or a public holiday, withdrawal requests are generally processed within 10 to 45 minutes. There is no need to worry about timing.

Yes, winnings from a bonus can be withdrawn — but the wagering requirements must be met. At tt11, the welcome bonus wagering is calculated on the bonus amount only. For example, if you receive a ৳1,200 bonus on a ৳1,000 deposit, you need to place a total of ৳24,000 in bets before the bonus winnings can be withdrawn (1,200 × 20 = 24,000).

In some cases it may be possible to cancel a request before processing begins. However, once payment processing has started, it can no longer be cancelled. If you wish to cancel, contact live chat as quickly as possible — our support team will assist as much as they can.